Return/Cancellation policy

 

You can return your unit for a full refund in the first 15 day after shipped reciep
Customer will be responsible for return shipping
Pressure Washer Pro goal is to make  the return and exchange processes as painless as possible . please  read our policies regarding returns and returnable items.
For a complete refund, with the exception of any potential re-stocking or shipping fees, you may return any "unopened" power washers purchased from  Pressure Washers Pro within 15 days of delivery. Please note that you will still be responsible for the "to" and "from" shipping costs.
For a complete refund, with the exception of any potential re-stocking or shipping fees, you may return any "unopened" power washers purchased   Please note that you will still be responsible for the "to" and "from" shipping costs.
If you believe (but are not sure) your product was damaged in shipping, proceed to examine the inside contents without fear of making the item un-returnable. In a number of cases, the box may have been damaged but the product is fine. If your package arrives extremely damaged, please follow this procedure:

Cancellation policy any machine cancelled prior to shipment will receive  full refund .
 If canceled after shipping freight charges will be paid by customer.

Pressure Washer Pro  ask that you notify us of any product shortages, issues, or damage within 24 hours of receiving the merchandise so we can process the necessary claims with the shipper. If you don’t notify us within a 24 hour period, you have agreed to accept the merchandise in its current condition. 

To ensure your product is not potentially defective, we encourage you to test your products within 15 days of receiving them
 Please remember that we provide free technical support 1-888-855-2792

Pressure washers’ pumps and engines carry manufacturers’ warranties and thus can be repaired by any authorized dealer. However, keep in mind that a manufacturer's warranty is not a money-back guarantee. Standard warranty coverage is designed to repair or replace any parts that are defective in material or workmanship at no charge. All Pressure Washer’s expert technicians recommend you contact your local authorized dealer for warranty service, as no shipping charges are included in the coverage. Warranty registration is not necessary to obtain warranty coverage. The sales receipt indicates the purchase date which starts the warranty period. Shipping costs are not covered by any warranty.

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